FAQs

Hire Questions

This will depend on the available access to the proposed location of the rink. However, as an indicator, a 9m x 8m rink takes approximately 2-3 hours, a 12m x 12m rink takes 4-5 hours and a 15m x 20m rink takes 1-2 days. These all come with a full support package as standard.

We work on the basis of having 3m² of ‘ice’ floor per skater. This means that a 15m x 20m (300m²) rink will accommodate up to 100 skaters. The number of skaters can also be influenced by the age of those skating and their abilities.

After having carried out in excess of 1000+ ‘ice rink’ installations, we have a good understanding of what works and is acceptable to the general public. We would suggest between 20-45 minutes per session (no longer). After this length of time, most skaters start to come off the rink of their own accord due to tiredness.

When setting a charge, this should include the supply of ice skates. On average, across the UK, the following charges have been deemed acceptable.

  1. Low Season (Jan – Oct): Child £2.50, Adult £4.00 for 30 mins.
  2. High Season (Nov – Dec): Child £5.00, Adult £8.00 for 30 mins.

However, clients may feel that their prices can be increased or decreased at their discretion.

A firm, solid and level area is the best for installing our rinks. This means that it can support the weight of the equipment and the maximum number of skaters. We have installed rinks on grass before but this has required the client to supply and lay a subfloor prior to the rink installation, especially if during winter months. We cannot install our skating rinks on sand!

For staffed hire contracts where we are providing a team to operate the rinks, then our £10 million public liability insurance is included within the hire fee. For dry hire contracts, where clients are operating the rink, the provision of Public Liability Insurance cover falls on the operator to provide.

The weather has no effect on our ‘ice’ rink surface. However, clients may wish to consider a canopy to cover the rink. We can assist with this or it could be sourced by the client from a registered marquee company. In most cases, our previous clients have preferred to opt for open-air installations, believing that it provides more atmosphere than an enclosed rink.

Yes. The skates we supply are standard ice skates that can also be used on real/wet ice rinks, meaning their own skates will be suitable for the surface.

In 22 years of providing synthetic rink equipment, our company has never had a claim made against our public liability insurance. The National Ice Skating Association also state that they believe synthetic ice is the safest skating environment for novice skaters. Accidents can happen, but with good stewardship of the rink and ensuring that preventive measures are in place, they can in most cases be prevented.

Yes, at least one rink steward will be first aid certificated.

Yes, but the sleek design of Ice Magic® barriers does not allow for banners with eyelets and rope to be secured. The best way of advertisers/sponsors maximising the rink barriers for publicity is by the use of vinyl graphics similar to how commercial vehicles are sign written. We can supply this in-house and more information is available on request.

No, we only hire for a fee.

We do not promote our product as a fundraising tool, rather a unique attraction that allows individuals to experience the thrill of skating in a safe environment. The only realistic way to acquire an ‘ice’ rink for fundraising on a one day hire, is to approach local businesses to provide sponsorship toward the cost, the return on their investment being the opportunity to locate their promotional material on the rink barriers.